Your privacy matters to us. This policy explains, in plain language, exactly what personal data n99game collects from Pakistani players, why we collect it, how we protect it, and what rights you have over your own information.
Registration details, payment records, betting history and device/session data needed to run your n99game account.
256-bit SSL encryption, restricted internal access, and regular security audits keep your data safe at n99game.
Only with payment processors, fraud prevention services, and regulators — never for advertising or commercial resale.
Access, correct, export or delete your data. Withdraw consent for marketing. Contact us at any time to exercise your rights.
At n99game, we understand that handing over personal information — your mobile number, your CNIC details, your payment records — requires trust. We don't take that trust lightly. This Privacy Policy sets out, as clearly and honestly as possible, everything we do with your data from the moment you first visit the n99game platform to the moment you close your account and beyond.
This policy is written specifically for Pakistani players and is designed to be read and understood by anyone — not just lawyers. If you have a question about anything in this document, contact our support team at support@n99game.bet and we'll give you a straight answer.
n99game ("we," "us," "the platform") operates the online betting and casino website accessible at n99game.bet. This Privacy Policy explains how n99game collects, uses, stores, shares and protects the personal data of players registered on the platform, with a specific focus on the needs and context of Pakistani users.
By registering an account on n99game and using the platform, you consent to the collection and use of your personal data as described in this policy. If you do not agree, please do not register or use the platform. You may withdraw your consent at any time by contacting us — though withdrawing consent may affect your ability to use certain features of the platform that require data processing to function.
This policy should be read alongside our Terms and Conditions and Responsible Gaming policy, all of which form part of your agreement with n99game.
Our core commitment: n99game will never sell, rent, or trade your personal data to any third party for commercial purposes. Your data is collected to run your account, process your transactions, and keep the platform secure — nothing more.
n99game collects only the data that is genuinely necessary to provide and improve our services. The categories of personal data we collect from Pakistani players are as follows:
When you create an account on n99game, we collect:
For identity verification — required before withdrawals above certain thresholds — we may collect:
We do not collect full card numbers. When you use a debit or credit card on n99game, card processing is handled by a PCI-DSS certified payment gateway. We store only the last four digits of the card and the card type for reference purposes.
Under applicable data protection principles, n99game must have a legitimate legal reason for processing your personal data. For Pakistani players, the legal bases we rely on are:
| Purpose | Legal Basis | Notes |
|---|---|---|
| Running your account | Contractual necessity | Without this data, we cannot operate your n99game account |
| Processing deposits & withdrawals | Contractual necessity | Required to send and receive PKR payments |
| Identity verification (KYC) | Legal obligation | Required for fraud prevention and age verification |
| Responsible gaming monitoring | Legitimate interest | To identify and help players showing signs of problem gambling |
| Fraud & security monitoring | Legitimate interest | To detect and prevent fraudulent activity on the platform |
| Marketing communications | Consent | Only sent where you have opted in. You can unsubscribe anytime |
| Platform improvement & analytics | Legitimate interest | Aggregated, anonymised data used to improve n99game features |
n99game uses your personal data for the following specific purposes. We do not use your data for anything not listed here without first obtaining your consent:
Your registration data is used to create and maintain your n99game account, verify your identity on login, manage your preferences, and communicate important account-related information such as security alerts, withdrawal confirmations, and policy updates.
Your financial data — including mobile wallet numbers, bank account details, and transaction records — is used solely to process your PKR deposits and withdrawals. This data is shared with our payment processing partners only to the extent necessary to complete the transaction. n99game never uses your payment data for any other purpose.
n99game monitors account activity, login patterns, IP addresses, and transaction behaviour to detect and prevent fraudulent activity. This includes detecting multiple accounts, unauthorised access, money laundering, and bonus abuse. Where fraud is suspected, data may be shared with law enforcement or financial crime prevention agencies.
We analyse betting patterns and deposit frequency as part of our responsible gaming obligations. If a player's behaviour suggests potential problem gambling — such as rapidly increasing bet sizes, frequent large deposits, or signs of chasing losses — our responsible gaming team may reach out. This monitoring is done out of genuine concern for player wellbeing, not to restrict winnings or reduce activity arbitrarily.
When you contact n99game support, your account details and interaction history are accessed by the support team to resolve your query efficiently. Support interactions may be recorded for quality assurance and training purposes.
If you have opted in to receive promotional communications, n99game may send you information about new games, promotions, bonuses, and other offers. These communications are sent via SMS, email or push notification. You can unsubscribe at any time by contacting support or updating your account preferences — and we will honour your request immediately.
n99game does not sell, rent, or trade your personal data. We share your data only in the following limited circumstances, and only with parties who are contractually required to handle it securely:
To process your PKR deposits and withdrawals via Easypaisa, JazzCash, NayaPay, SadaPay, bank transfer (IBFT), or card, we share the minimum necessary payment data with our payment processing partners. These providers are not permitted to use your data for any purpose other than completing the transaction.
When KYC verification is required, your identity documents may be processed by a third-party identity verification service. These services operate under strict data processing agreements with n99game and are not permitted to retain your documents beyond the verification period.
n99game works with fraud prevention partners who analyse transaction patterns and device fingerprints to detect suspicious activity. Data shared with these services is used exclusively for fraud prevention — never for advertising or profiling.
Where required by law, court order, or a legitimate request from a government authority or financial crime investigation body, n99game may disclose player data. We will notify you of such a disclosure wherever legally permitted to do so.
No advertising networks. n99game does not share your personal data with advertising networks, data brokers, social media platforms, or any other commercial third parties. If you see n99game advertisements online, they are served through anonymised audience targeting — not from your personal account data.
Given the sensitivity of financial data, n99game applies additional protections to payment-related and identity verification information:
All payment data transmitted between your device and the n99game platform is protected by 256-bit SSL/TLS encryption. We store transaction records (amount, date, method, reference number) for internal record-keeping and regulatory compliance, but we do not store complete card numbers, mobile wallet PINs, or internet banking credentials. These are never required by n99game and we will never ask for them via email or chat.
Identity documents submitted for verification — such as CNIC copies and proof of address — are stored in an encrypted, access-controlled environment. Only authorised members of the compliance team can access these documents. Documents are reviewed within 48 hours of submission and, where technically possible, deleted from the upload queue after verification is complete. A record that verification was completed is retained, but not the documents themselves, unless ongoing regulatory obligations require it.
When you deposit or withdraw via Easypaisa or JazzCash at n99game, your mobile wallet number is stored to process the transaction and to enable future transactions to the same wallet without re-entry. This number is stored in encrypted form and is never shared with any party other than the relevant mobile wallet operator for the purpose of completing your transaction.
n99game takes the security of your personal data seriously and implements technical and organisational measures to protect it against unauthorised access, loss, or disclosure:
No system is 100% secure. While n99game takes every reasonable step to protect your data, we cannot guarantee absolute security. You can reduce your risk by using a strong, unique password for your n99game account and not sharing your login details with anyone.
n99game retains your personal data only for as long as it is needed for the purposes for which it was collected, or as required by applicable law. The following retention periods apply:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years | Legal compliance and dispute resolution |
| Transaction records (deposits/withdrawals) | 7 years from transaction date | Financial record-keeping obligations |
| Betting and gaming history | Duration of account + 3 years | Dispute resolution and responsible gaming monitoring |
| KYC documents | Duration of account + 5 years | Regulatory and anti-fraud obligations |
| Support interaction records | 3 years from last interaction | Quality assurance and dispute reference |
| Marketing consent records | Until consent is withdrawn + 1 year | Proof of consent and regulatory compliance |
| Technical/session logs | 90 days | Security monitoring and incident investigation |
When data is no longer required and the retention period has expired, n99game securely deletes or anonymises it. Anonymised data (from which you cannot be identified) may be retained indefinitely for statistical and analytical purposes.
n99game uses cookies and similar technologies on the platform. Here is a plain-language explanation of what we use and why:
You can manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent the platform from functioning correctly.
As a n99game player, you have the following rights regarding your personal data. To exercise any of these rights, contact us at support@n99game.bet with your request. We will respond within 30 days.
You can request a copy of all personal data that n99game holds about you — including your registration details, transaction history, and betting records.
If any of your personal data is inaccurate or incomplete, you have the right to have it corrected. Update basic details via account settings, or contact support for more significant corrections.
You can request deletion of your personal data. Note that some data must be retained for legal and regulatory reasons — we will tell you exactly what can be deleted and what must be kept.
You can request your personal data in a structured, machine-readable format so you can transfer it to another service if you wish.
You can object to processing based on legitimate interests — such as direct marketing or certain types of profiling. We will stop unless we have compelling grounds to continue.
In certain circumstances, you can request that we limit how we process your data — for example, while a dispute about accuracy is being resolved.
n99game is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is a mandatory part of the registration process, and we may request documentary evidence of age at any time.
If a parent or guardian becomes aware that their child has registered on n99game, please contact us immediately at support@n99game.bet. We will close the account, void all activity, and return any deposits made. Any data collected during the period of underage use will be deleted once the account is closed.
n99game also recommends that parents in Pakistan use device-level parental controls and browser restrictions to prevent minors from accessing online betting and gambling platforms, including n99game.
n99game may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will notify registered players via email or a prominent notice on the platform at least 7 days before the changes take effect.
The "Last Updated" date at the top of this page always reflects the current version. We recommend revisiting this page periodically. Continued use of n99game after an updated policy takes effect constitutes acceptance of the revised terms.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how n99game has handled your personal data, please contact us using one of the following channels:
Instant support from our team
n99game aims to respond to all privacy-related enquiries within 5 working days. For data access or deletion requests, we aim to fulfil them within 30 days. If you are not satisfied with our response, you may escalate the matter through appropriate formal channels in Pakistan.
256-bit SSL encryption, role-based access controls, and regular security audits protect every n99game account and transaction.
Deposits and withdrawals via Easypaisa, JazzCash, IBFT and cards are processed through certified payment gateways. Your financial details are never exposed.
n99game uses your data to monitor for problem gambling signs and offer intervention tools — because your wellbeing matters more than your activity levels.
Learn More →Now you know exactly how n99game handles your data. Register free, deposit from Rs 500 via Easypaisa or JazzCash, and enjoy football betting, roulette, poker and jackpot slots — all in PKR, all on your phone.